Orders placed by midday will be dispatched on Dec 20th, 23rd, 27th, & 30th. Wishing you a Merry Christmas.

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Shipping & Returns

Delivery information
Our aim is to get your labels to you fast. All items, apart from made to order products, are in stock and will be dispatched the same day if ordered before 3pm weekdays, outreach destinations may incur an extra day. 
 
Premium 24 Hour Delivery  
We use either APC, DPD or a Royal Mail Tracked 24 service depending on the weight of your package. The moment your parcel has been dispatched, we will keep you advised with its progress via email and text message (if a mobile number is provided). We usually request a signature.
Our Premium delivery is available to all UK postcodes from £4.25, however, if your order is over £50.00 then this is FREE.
 
Economy Delivery
UK customers pay just £1.99 for the 1st 40 sheets (Packs of 20) and 30p for subsequent sets to a maximum of 120 sheets. Please note, packages of value may require a signature, at our discretion. 
Our economy is either via a Royal Mail 48 large letter (up to 60 sheets) or a jiffy bag (up to 200 sheets). This service is aimed at 2-3 working days but sometimes can take longer. 
AM Deliveries
AM deliveries Monday to Friday are available from just £9.99, if you place your order on a Friday and need them on Saturday, then there is an option for a Saturday delivery for just £9.99. 
 
Delivery to Outreach Destinations
We use DPD for our courier services to outreach locations, but are usually a 2 working day service at a cost of £14.99.
 
Made To Order Delivery
Any made to order items we aim to dispatch within 48 hours, unless new tooling is involved which will delay this by an extra day or two.
 
Returns
For items that are damaged, defective or not what you ordered, please contact us so we can best serve you and provide you with return instructions. Items that are made-to-order cannot be returned, unless they are faulty. You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
Exchanges
We do not offer excahnges on labels if you've ordered the wrong product. You will have to place a new order for the correct labels, then return your unwanted items for a refund. 
 
Christmas Deliveries
we will be shipping up to the 19th December, cut off for next day delivery is 12pm, we will be back dispatching on the 30th with the same cut off time, then back to normal from the 3rd of January. Please keep in mind deliveries will be delayed over the Christmas period due to the amount of volume our carriers receive, so please be patient, your order will arrive.